If there is no hot water or electricity, or sewage backs up on the floor, what should you do?

In a situation where there is no hot water, no electricity, or sewage backs up on the floor, it is essential to prioritize the health and safety of both the employees and customers. Closing the establishment until the problem has been resolved is the most responsible action to take.

Hot water is necessary for sanitation purposes, including proper dishwashing and handwashing, which are critical in preventing foodborne illnesses. Lack of electricity could hinder food storage, cooking, and other essential operations, while sewage backup presents significant health risks due to contamination.

By closing the business until these issues are addressed, you comply with health regulations and ensure that food safety standards are maintained, which protects both the public and your establishment's reputation. This approach reflects an understanding of the importance of hygiene and safety in food service. While informing customers or calling a health inspector might be necessary steps, ensuring that the establishment does not operate under unsanitary conditions is the priority.